Warm & friendly approach

All of our office staff aim to accommodate your business needs. Your issue will be their issue and will follow up queries until you are satisfied. Also, and most importantly, they are all friendly, approachable and are more than likely to ask about your weekend!

Security

Our premises feature gated entrances between 6pm - 7am.as well as extensive CCTV coverage.

Rectification

Our staff will want to know as much information as possible regarding new and incoming stock, so that in the unlikely case we find errors with your products, we will inform you and attempt to agree a viable solution.

Hand finishing

Our unique Hand finishing services enables us to offer clients the ability to handle all aspects of finishing (cello wrapping) and our particular area of experience is in the making up of Hand finished cards.

Distribution

Large distribution volumes allow us to negotiate very keen prices for UK parcels on a next day service delivery. We also use trusted and valued couriers, hauliers and freight forwarders who handle small boxes to a number of pallets on our behalf anywhere in the UK and overseas. All of which results in greater customer satisfaction and stronger relationships with your customers.

Internet fulfilment

If you have any products that you need to get to your customers cost effectively, quickly and efficiently please contact us.

Orders

Orders can be received via email, post, and fax or specialised systems to a dedicated accounts member. Our aim is to despatch orders same day if they are received by 12 noon.

Picking/Packing

Experienced staff will pick and pack orders with care and precision, ensuring all stock is securely and safely prepared for despatch.

Warehousing

50,000 sq.ft gives us ample space to store thousands of products, all of which are located on computer systems giving you peace of mind that your stock is safe and ordered.

We only charge for what you sell, avoiding fixed costs for warehousing.

For more information or to arrange a call

Distribution Centre

Set In Hand

Units 1 & 2,
Combs Tannery, Stowmarket,
Suffolk, IP14 2EN

Tracy Davies

Managing Director

Tel: 01449 778363

Fax: 01449 778383

Email: tracy@setinhand.com

Jon Davies

Director of Operations

Tel: 01449 778368

Fax: 01449 678392

Email: jon@setinhand.com