It is now over 16 years since we transferred our warehouse and despatch functions to Set In Hand and this probably amounts to one of the best decisions Abacus has made. Dealing with Set In Hand is like having a very, very efficient friend for whom nothing is too much trouble, too complicated, too different, or too challenging. One of my favourite quotes is – “we have no problems, only solutions” – and this just typifies the attitude and commitment of Set In Hand admirably. I would not hesitate to recommend James, Tracy, Will, Jon and all of the team to any fellow publishers.
Brian Carey
Managing Director,
Abacus Cards Ltd.
Rosanna Rossi Ltd was at a point where the business needed to grow and we came to the decision to approach Set In Hand for warehousing.
Their whole approach is professional, reliable, and prompt, always ready to help in a friendly fashion. We would be happy to recommend them for their fantastic service.
Filippa
Rosanna Rossi Ltd
We have worked with Set in Hand for over 20 years and find them an excellent fit. They provide a fantastic all round service and we have found them to be responsive, supportive and always willing to go the extra mile. They are a great team and I would not hesitate in recommending them.
Gill Solnick
Roger la Borde
We have been working with Set in Hand for 30 years during which time we have always found their service to be professional, friendly and efficient. When there have been mistakes they have been sorted out and in all the time we have been working together I cannot remember there ever being a cross word between us.
Julian Williams
Proprietor,
Two Bad Mice Publishers
Cinnamon Aitch moved production over to Set In Hand in 2008. This was a big step for a greetings card company that had always managed the hand finished production, quality control & despatch of our cards in house. We remain with Set In Hand and more importantly we are still happy with the standard of work that is produced and friendly service. Our market is top end so it is really important for the quality to be excellent and consistently so, along with the speedy and reliable turnaround time that our customers expect. There has been the odd glitch along the way but these have always been addressed swiftly and openly, and resolved. Employing Set In Hand as our finishing company has freed us up to concentrate on moving the business forward and most importantly keep designing and innovating within the industry.
MS SARAH JANE DANBY
Director,
Cinnamon Aitch Ltd
For over 25 years Set In Hand have provided Paperlink with a fast, efficient, accurate service to ensure that we meet the needs of our customers on time every time.
Tim Purcell
Financial Director,
Paperlink Ltd
Set in Hand have been warehousing and distributing our products since we started the business in 1993. They are extremely efficient and always keep up with the fluctuating levels of business. But most important, they provide a friendly service and always sort out the inevitable problems which arise from time to time. They have made it possible to grow the business in a steady way over the past 24 years.