T: 01449 675599
E: hello@setinhand.com

About US

Set In Hand Specialist Services Ltd was founded in 1985 by James and Ivy Smithies, who retired in 2020, after 35 years loyal leadership.

Tracy joined Set In Hand in 1990, Will then followed in 2001 to support Tracy and set up the home packaging sister company. Finally Jon, who joined in 2005 brings the youthful ambition to drive the company forward. Together, they continue a friendly, family orientated concern which places customer service above all else, no matter the size of the customers business, which is still thriving in today’s competitive market place. 

We believe that combining a modern approach to the business with traditional values of service will mean Set In Hand will prosper and grow in the future.

ESTABLISHED 1985

Established 1985

Established in 1985, our warehouse business has been reliably storing and distributing goods for over four decades, known for efficiency, security, and trusted service.
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50,000 SQ FT Warehouse

50,000 SQ FT OF WAREHOUSING

Set In Hand operates from 50,000 square feet of warehousing in Stowmarket, Suffolk.
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42 Long Serving staff members

42 LONG SERVING STAFF MEMBERS

Our team brings decades of experience and dedication, ensuring smooth operations and consistent, high-quality service across every part of the business.
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OUR UNRIVALLED SERVICE TAKES AWAY THE HEADACHES OF OPERATING YOUR OWN FACILITY

Set In Hand operates from 50,000 square feet of warehousing in Stowmarket, Suffolk. We provide clients with a comprehensive, high-quality service covering all aspects of fulfilment, storage, picking/packing, and distribution.

With direct links to Felixstowe and the A14, we offer excellent access for both UK and overseas businesses.

Our clients include Greetings Card Publishers, Novelty and Gift Suppliers all of whom rely on us as a cost effective, dependable alternative to running their own warehouses.

One of the secrets to our long term success is our team. Many of our 42 trained staff have been with us for years, ensuring a high level of consistent service and hands-on knowledge passed down through generations.

Will Davies

DIRECTOR

Will is a continued force behind Set In Hand, supporting the business alongside his wife Tracy since he joined in 2001. His wisdom and their shared commitment and family involvement continue to shape the company’s success and stability.

TRACY DAVIES

MANAGING DIRECTOR

Tracy has been a loyal member of our team for over 35 years, working in all aspects of the business. A Director within the business for almost 25 years, Tracy along with Will now own Set In Hand after James and Ivy’s retirement in 2020.

JON DAVIES

DIRECTOR OF OPERATIONS

Jon has 20 years of valuable experience which is being added to daily, managing the day to day operations within the business since becoming a Director in 2020. As a son of Will and Tracy, the longevity and core values of the company are on a sound footing for the future.